So, hitting IKEA last night, I checked out the apple store at the nearby mall. There I (and Terry, who was driving me) got prompt service. The service itself was a gfy (the only things covered under warranty with the ac adapter is the transformer. The rest of it is too subject to user mistreatment, or so they say. He once again informed me of my buy option, then openly pointed out that there are non-apple retailers which sell ac adapters that work with iBooks, for less than half the apple store price (as phramok had in this very blog).
And that’s precisely what I’m getting.
Also, the genius on staff specifically steered us away from the sole store within chicago’s city limits. The only one readily accessible by L, pointing out that the place can’t handle its tech support load promptly.
Probably because it’s the only mac store accessible by L. And it’s more than up to handling the pace of selling new units, so they “clearly” don’t need to build a new store.